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Shipping and returns

Shipping


We process your order as quickly as possible and ship via DHL. You can add your shipping address during the ordering process.

You can check stock availability for each project on its respective site. Should we be out of stock after you ordered, we will contact you via email and offer an alternative product, or cancel the order.

Germany:

For shipping within Germany we charge a flatrate of 4,99 EUR per order, irrespective of how many items are ordered.

International shipping:

We ship internationally, please check table below for costs for different zones.

Zone 1: EU

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, UK, Ireland, Italy, Croatia, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

Zone 2: Europe excluding EU

Älandinseln, Andorra, Albania, Belarus, Mount Athos, Bosnia-Herzegovina, Campione d´Italia, Ceuta, Faroese Islands, Georgia, Gibraltar, Greenland, Iceland, Channel Islands, Canary Islands, Kosovo, Liechtenstein, Livigno, Macedonia, Melilla, Moldova, Montenegro, Norway, Switzerland, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Vatikan City, Cyprus (northern part)

Zone 3: World

Egypt, Algeria, Armenia, Azerbaijan, Israel, Jordan, Canada, Kazakhstan, Lebanon, Libya, Morocco, Palestinian Regions, St. Pierre and Miquelon (France), Syria, Tunesia, United States of America

Zone 4: World 2

All countries and regions not listed under Zones 1, 2 or 3.

WeightZone 1Zone 2Zone 3Zone 4
Up to 2 KG 12.99
Up to 5 KG 14.99 28.99 34.99 42.99
Up to 10 KG 19.99 34.99 48.99 58.99
Up to 31,5 KG 44.99 55.99 95.99 125.99

All prices will be charged in Euro (€).

* all prices shown are before taxes

** Should the weight of the items exceed 31.5 kg, we will send two parcels. For each parcel shipping will be calculated using the table above.

Customs fees and taxes will be charged by the local customs authorities and will depend on the ordered product. For questions about customs fees and taxes please contact your customs authorities.

Returns


After receiving the items, you have 14 days to withdraw your order. For more information check our cancellation policy.

Please note that we cannot cover return postage. We ask you to pack the products securely so they wont be damaged during the retur shipment.

Please send returns to the following address:

Halcoura International GbR
Zentrallager

Dr.-Georg-Schäfer-Str. 30

D - 93437 Furth im Wald

Germany